(2 days, starts Saturday)

December 2020
Mon Tue Wed Thu Fri Sat Sun
30123456
78910111213
14151617181920
21222324252627
28293031123

B&B Academy on Facebook

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Please refer to our Error Message Reference.

Setting up, Running and Marketing a B&B

PLEASE NOTE THAT DUE TO THE CURRENT PANDEMIC SITUATION, I WON’T BE SCHEDULING ANY CLASSROOM COURSES UNTIL I HAVE CLEAR GUIDELINES ON HOW THESE CAN BE MANAGED WITH THE SOCIAL DISTANCING REQUIREMENTS.

I AM RUNNING THE ONLINE COURSES – PLEASE CLICK HERE FOR MORE INFO

PLEASE MAKE SURE YOU ARE SIGNED UP FOR THE NEWSLETTER TO RECEIVE UPDATES ABOUT THE ONLINE COURSES. I WILL ALSO SEND AN EMAIL WHEN I SCHEDULE IN THE CLASSROOM COURSES

PLEASE CLICK HERE FOR FREQUENTLY ASKED QUESTIONS!

“Taking Karen’s B&B Academy course was by far the single most important thing that we did when we embarked on our B&B journey. On our first morning of the course Karen told us that by the end of the weekend we would know if B&B life was for us or not – and she was right! We literally covered everything from bacon to loo roll. We had read books and articles about B&B ownership but nothing came close to giving us the real insight more than this course did.” Alyson & Simon Tuxworth, The Old Stables, http://www.theoldstablesbandb.com

Setting up  or Buying your B&B

  • How to research your market
  • Understanding what information you need and how it will affect the type of B&B you run
  • Getting the right location for your B&B
  • Using surveys to identify your market’s needs
  • Who to go to for information and help locally

Quality Ratings

  • Understanding Quality Standards and making sure you get the star rating and awards you want

Finance

  • Setting your price
  • Keeping Financial records
  • Working out how much you might expect to earn
  • Will it pay?
  • Business Banking and taking cards

Legal Requirements

  • An overview of the legal requirements
  • Planning Permission
  • Disability Discrimination Act and Accessibility
  • Fire Regulations
  • Health and Safety
  • Food Hygiene
  • The Pink Booklet

Getting your house ready

  • House Layout
  • Sound Proofing
  • Decoration
  • Furniture
  • B&B Extras
  • Security

An Overview of Marketing

  • The differences between Advertising, Marketing, PR, Social Networking & Social Media
  • Identifying your niche market
  • Your Marketing Plan
  • How much to spend on marketing
  • The importance of the internet & websites in running a B&B
  • Online directories
  • Pay Per click Advertising
  • Basic Principles of Search Engine Optimisation
  • Using Social Media Tools such as Twitter, Facebook, Pinterest, Google+ etc to promote your business

Printed Guidebooks and Brochures

  • What guidebooks are out there?
  • How to use your leaflets

Repeat Bookings and other Promotional ideas

  • How to get your guests back and recommending you
  • Other innovative and Promotional Ideas
  • Using the Press

Running your B&B

  • The importance of Great Customer Service
  • Taking Bookings
  • Online Booking Systems
  • How to take a booking
  • How to deal with guests if you’re full
  • Example of guest registration forms
  • Taking deposits
  • House Rules

Preparing and Cleaning the Rooms

  • How to make up the rooms
  • How added extras can reap benefits without costing a lot
  • Cleaning and housework

Greeting the Guests and saying Good Bye

  • How to greet guests and what to do and say on arrival
  • Example of guest registration forms and other documents
  • Enhancing the guest experience
  • Ways of getting them to come back!
  • Dealing with complaints
  • The Bill
  • Dealing with checkout and payment

Serving the Breakfast and Evening Meals

  • What to serve for breakfast
  • Preparing the guests breakfast
  • Getting the timings right
  • The pros and cons of serving an evening meal
  • Tips on evening meals

Staying Sane as a B&B Owner!

  • Why it’s important to look after yourself
  • Tricks to staying sane!

Course dates

(2 days, starts Saturday)

December 2020
Mon Tue Wed Thu Fri Sat Sun
30123456
78910111213
14151617181920
21222324252627
28293031123

B&B Academy on Facebook

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Error: Error validating application. Application has been deleted.
Type: OAuthException
Code: 190
Please refer to our Error Message Reference.

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